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Learning from workplace accidents: a critical look at sustainable improvements

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From incident to insight: the importance of learning from workplace accidents

Effective learning from workplace accidents is crucial to improve workplace safety and prevent future incidents. This goes beyond meeting legal obligations: companies must actually take action, implement measures and adopt a proactive attitude towards safety.


An open safety culture is essential in this. Employees must feel free to report unsafe situations and actively contribute to improving working conditions.

Changed legislation: self-examination as an obligation

As from January 1, 2023, the Dutch Labour Inspectorate uses a new standard working method within the investigation of workplace accidents. Within this new approach, the employer conducts the accident investigation itself and draws up an employer report based on this. In most cases, the employer is asked to conduct its own investigation into the workplace accident. The investigation should answer how the accident could have happened and what the immediate and basic causes of the accident are. Based on the investigation, the employer makes a report with an improvement plan. The aim is for the employer to learn from the workplace accident and improve safety in the company. This will prevent the accident from happening again.

What does practice say? Results from inspections

An analysis by the Dutch Labour Inspectorate shows that 84% of the companies have actually implemented all measures from the improvement plan. In addition, 39% of the companies have even taken additional safety measures, such as engaging a safety expert or modernising the entire machine park.
Still, there is room for improvement. In 16% of companies, not all measures have been fully implemented. And in a small group (less than 5%), no improvement in safety awareness or learning ability was observed during follow-up inspections.

Under the radar: the problem of under-reporting

A major bottleneck remains willingness to report. It is estimated that about half of workplace accidents are not reported to the Dutch Labour Inspectorate. This means that many valuable learning moments are lost, while these very incidents can provide crucial information for preventing future accidents.

From measures to mindset: building sustainable security

Although the first results of the new way of working are hopeful, the big question remains: will these measures also lead to sustainable improvements? Structural safety requires more than just technical solutions. Companies need to invest in training, awareness and involving employees in safety processes. Only then will a culture of continuous improvement emerge.

Want to know more? We will help you
Wilgh B.V. supports companies in carrying out accident and incident investigations according to methods such as Tripod. We also help draw up an employer report with an improvement plan, as required by the Dutch Labour Inspectorate. Feel free to contact us for more information.

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